FAQ
What is TOMO?
TOMO stands as the epitome of luxury concierge services in Japan, dedicated to the sophisticated traveler. Our expertise lies in curating exceptional, tailor-made travel adventures, granting exclusive insights and entry to the country's most secretive spots. With our distinguished black car service at your disposal, we transform the vast metropolis of Tokyo into your personal, expansive resort.
How does TOMO personalize my travel experience?
Upon booking with TOMO, you’ll engage in a detailed consultation process where we explore your preferences, interests, and the experiences you wish to have in Japan. This allows us to craft a personalized itinerary that aligns perfectly with your desires, whether that includes culinary tours, private gallery viewings, or securing reservations at exclusive restaurants.
What kind of access can TOMO provide that I wouldn't find elsewhere?
Our extensive expertise throughout Japan enables us to recommend and facilitate experiences beyond the reach of the average visitor. In Tokyo, a city celebrated for its exquisite culture, unparalleled hospitality, culinary excellence, and more, it's easy to feel inundated and miss out on extraordinary opportunities. Acknowledging that many may only journey to Japan once or twice in a lifetime, we're committed to ensuring you fully experience the best it has to offer.
How can I book TOMO's services and what are the costs?
Booking begins with a personal consultation to understand your needs and preferences. Our service packages start at $4,000 for a comprehensive 10-hour experience, with options to extend and customize based on your itinerary. Please contact us directly for a detailed quote and to begin planning your journey.
What is the process if I have a last-minute change or request during my trip?
Our team is on call to accommodate any adjustments or last-minute requests you might have during your stay. With TOMO, you have the flexibility to modify your itinerary or add new experiences as desired, ensuring your trip is exactly as you want it to be.
How does TOMO ensure the privacy and security of its clients?
Client confidentiality and security are paramount at TOMO. We implement strict privacy protocols and work only with vetted partners who share our commitment to discretion and security, ensuring your peace of mind throughout your journey.
Can TOMO assist with non-travel related requests during my stay?
Absolutely. Beyond travel and experiences, we can assist with a variety of requests, from personal shopping to securing appointments at exclusive spas or arranging private cultural lessons. Our goal is to make every aspect of your stay in Japan as seamless and enjoyable as possible.
If you have any specific questions or need further information, please don't hesitate to reach out to us. We're here to make your journey to Japan unforgettable.